Frequently Asked Questions

Everything you need to know about our premium home and garden essentials.

How long does shipping typically take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days depending on your location.

What is your return policy for home goods?

We offer a 30-day return window for all unused and unopened products in their original packaging. Please contact our support team to initiate a return label.

Are your cleaning and garden products eco-friendly?

Yes, at The Dirt Company, we prioritize sustainability. Our products are biodegradable, phosphate-free, and packaged in recyclable materials whenever possible.

Do you offer bulk discounts for professional landscapers?

We do provide volume pricing for industry professionals. Please reach out via our 'Trade Program' page to apply for a wholesale account.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an automated email containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.